Chances are good that at least one of the times you’ve called CEA’s Information Desk, you have spoken to Brad Warfield. Brad, our Information Desk Supervisor, estimates he’s handled in excess of 20,000 calls during his 11-year tenure with CEA. Brad and his amazing team field all sorts of questions from consumers, policyholders, agents and adjusters regarding all things CEA. We thought we’d ask Brad what sorts of inquiries his team handles most often and what responses his team provides, in ...
December 13, 2019