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Home > Earthquake Policies > A Message about COVID-19

To Insurance Agents

Everyday life has changed for all of us in light of COVID-19. While many of you are working from home and practicing social distancing, we want you to know CEA is still here for you.

We’ve implemented a telework policy for all employees so we can do our part to help flatten the curve.‚Äč But even though we’re teleworking, CEA continues to operate with full functionality and has not experienced any operational impacts that prevent us from performing both necessary and normal business functions.

As you know, the CEA policy is specific to earthquake damage. CEA’s claim-paying capacity is more than $18 billion. We remain financially strong.

We know it’s important to continue our work. We continue to be available for our 1.1 million policyholders, and for you. We need to continue our work of educating Californians on how to prepare before, during, and after an earthquake.

If you are thinking about getting CEA trained during this time, although we are not currently offering in-person training, we still have instructor-led webinar dates and self-directed online training. Learn more on our Training page.

We also offer video tutorials about several topics, including how to create an estimate, how to create an account, and all about CEA deductibles.

Remember that every trained agent receives access to our Marketing Value Program (MVP), where you have access to sales tools, free promotional items, and postage-paid direct mailers to send to your clients. Learn more about MVP today.

If you have any questions, please take a look at our FAQs page. And of course, don’t hesitate to contact us.

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801 K Street, Suite 1000
Sacramento, CA 95814

Phone: (916) 325-3800
Toll Free: (877) 797-4300

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