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CEA Agent Training

Let CEA help you confidently offer earthquake insurance policies to your customers.

CEA provides:

  • Self-directed online training
  • Private in-person training
  • Instructor-led webinars

If you’re a California-licensed agent and successfully pass a CEA course, you are eligible to receive:

  • Access to CEA's free Marketing Value Program (MVP) which provides you with promotional items, earthquake preparedness kits for your new CEA policyholders, and marketing materials
  • 2 FREE CE credits (credits are submitted to CDI within 30 days of passing the course)

How to get CEA trained:

Learn more in our Agent Training FAQs.


Agent Training FAQs

We've gathered some frequently asked questions from agents to help you understand more about CEA training and the options we offer you.
Q. If I only attend part of agent training, can I get partial credit?
A. No. The California Department of Insurance approves continuing education (CE) courses for a specific number of credit hours, so you must attend the entire course to receive credit. Partial credit is not allowed.
Q. What is covered in a CEA agent-training seminar?
A. We offer free CEA earthquake policy training, which includes an in-depth review of our policies, a full comparison of our standard and Choice homeowners policies, policy enhancements, information about how the deductible is applied, and overcoming objections. Sign up for a training today!
Q. Do I have to be a licensed agent to take agent training?
A. We encourage anyone who handles or discusses CEA policies, including customer service staff, to attend an agent training seminar. If you have a valid California property license at the time you successfully complete the course, you can receive continuing education (CE) credits. If you receive your California property license after completing the training seminar, you would need to re-take the course to receive CE credits.
Q. How long does it take for my CE credits to post?
A. We usually report CE credits to the California Department of Insurance  a few days after the training concludes, but it can take up to 30 days. 
Q. How many times can I take an agent-training course?
A. You can take the training seminar as many times as you like, but courses can only be completed to earn CE credit if the completion dates are in a different two-year license term. You can check the status of your license with the California Department of Insurance (CDI)
Q. What happens if I arrive late to a CEA training?
A. For an in-person training, we recommend that you arrive at least 15 minutes before the start of the training to complete any registration paperwork required by the California Department of Insurance (CDI).  

Webinar attendees should allow sufficient time prior to the start of the training to make sure their systems are compatible with the webinar program. 

For any of the trainings we offer, if you arrive after the start of class, you are welcome to stay for the remainder. But, CE credits will not be provided if you arrive more than 15 minutes late. Please discuss this with your instructor after the class has concluded. 
Q. Why should I take a CEA agent-training seminar?
A. With CEA’s available training options, you’ll be ready for any CEA earthquake insurance question that comes your way. Not only will it make you a valuable resource to your policyholders, but you’ll reap many benefits as well: 
  • Customer retention: The more insurance products you can offer and expertly discuss, the less likely your customers will look for another agent. And since the retention rate for CEA policies is about 90%, it makes sense to train up on CEA earthquake insurance. 
  • ​Growing your book of business: On average, 9 out of 10 of your clients need earthquake insurance, so there is potential for increased commission.  
  • Free marketing support: One of the best aspects of being CEA-trained is access to our Marketing Value Program (MVP). By maintaining your MVP eligibility, you'll continue to have access to free direct-mailers, new policyholder kits, free promotional items (with new items added monthly), and other great resources. 

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Sacramento, CA 95814

Phone: (916) 325-3800
Toll Free: (877) 797-4300

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